Not for kids under 3 years
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-45 Business days|
|Canada, Europe||10-45 Business days|
|Australia, New Zealand||10-45 Business days|
|Central & South America||10-45 Business days|
|Asia||10-45 Business days|
|Africa||10-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps (you must return the item at your expense and the item must be unused).
Please do not send your purchase back to us unless we authorise you to do so.
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We liked it a lot
Massive, interesting puzzle
Lack of exploration Notice please send it to me
Both cargo speed and material quality are great
The puzzle came in good condition. Very pleased and I will be making more purchases from this vendor. The shipping took several weeks, but this is due to the fact that it was sent from china. The wait was worth it due to the excellent price, but it still took multiple weeks.
Good condition and happy
The item is of good quality and as described. The only thing I would’ve hoped for is pictures of the puzzle both from starting to solve, and solved.
It’s smaller than I expected
all is ok
Fast delivery. Car Key well packaged. Super fun for children.
Fast delivery, good quality
very good quality product
Excellent, quality, heavy) The store very well packed the goods.
Arrived with 1 less but very well anyway
It’s exactly the same as the image. All good
Quality product. Fast Shipping.
Very fast delivery. Excellent item quality. I recommend that you shop with this store and storeI highly recommend purchasing this product, it is excellent and practical. Very fast delivery, excellent quality of the item, I recommend dealing with this store and the seller I recommend buying the product it is practical and excellent
He arrived in 2 weeks in Monterrey N.L. and the quality is very good. And so do it, they’re entertaining.
Everything is fine as in the description, it came quickly
Received goods as described.
Corresponds to the description. heavy. the store very well packed the goods.
Excellent quality on ozone is 3 times more expensive
Collect harder than disassemble)
Super Puzzle, 4/5 complexity
Excellent product, well finished and packed. Very satisfied with my purchase. Thank you!
Article conforme à la description
As described. Metal is of good quality. Seems nice for a present
Pretty Not bad quality, but for such a price so generally good
fast shipping warp very well and Amazing good challenge
The riddle is made very high quality, looks beautiful. Arrived very quickly, recommended product and store!
Great toy for brain.
Very fast delivery arrival 15 days in advance